​Mail us your computer or hard drive along with contact information, return mailing address and a description of the problems you are experiencing. If you don't have your original computer box, don't panic. Use a plain cardboard box with bubble wrap or peanuts as padding.

​We will run a full suite of diagnostics that match your indicated problems and you will typically receive the computer repair diagnosis and a complete written repair estimate via email within 24 hours of us receiving your device.

​Approved repairs are typically completed within 3 to 5 working days and your device is promptly shipped back to you.